When you are taking on a large project, clear communication can be difficult. There are many factors that can hinder communication, like: perception, beliefs, attitudes, values and noise (Cox, pp. 154-155). Large teams of people can make it hard to get on the same page, and poor communication can negatively impact so many facets of the goal. “Communication affects performance. Therefore, if you want high-performance teams working on a project, you need effective communications entrenched to make sure you get these kinds of results. Without well-established channels, it is likely that the project will fail. Successful project managers typically have good communications skills that include being able to effectively present the issues, listen and act on feedback, and foster harmony among team members” (Charvat, 2002). Performance is essential to any project management team, without it nothing would ever get accomplished. In order to maintain a high level of performance a project manager must have an effective communications plan which would include:
- Facilitate team development
- Be used throughout the software development process
- Make it easier to update stakeholders
- Save on creating additional project documentations
What else might you do as a project manager to make sure that communication was as clear and concise as possible? What tools might you use to make your communication effective?
As a project manager, you may find that having a large group of people presents its own unique issues, like beliefs. We all have our own set of beliefs, which have been influenced by many experiences and people. “Our individual field of reference is a composite of our unique beliefs, attitudes, and values. A belief may be described as a convictions that something is true or false or that it is probable or improbable. A conviction may be based on evidence, experience, faith, or confidence. Some beliefs may be based on false evidence, incomplete data, or may be distorted by emotion; nevertheless, these beliefs play an important role in perception and communication” (Cox, pp. 154).
How would you overcome a diverse set of beliefs within your teams? How might you address them without offending any one?
Visit this website to find out more about strategies you can use to overcome barriers: https://uwaterloo.ca/centre-for-teaching-excellence/teaching-resources/teaching-tips/communicating-students/telling/effective-communication-barriers-and-strategies
Charvat, J. (2002, November 13). Project communications: A plan for getting your message across. Retrieved September 25, 2014, from http://www.techrepublic.com/article/project-communications-a-plan-for-getting-your-message-across/
Cox, D. (2009). Project management skills for instructional designers: a practical guide / Dorcas M. T. Cox.. Bloomington, Ind.: iUniverse Inc